FAQS

WE SHIP WORLDWIDE!

 

UK DELIVERY

Standard Delivery (2-5 Days, Royal Mail)  £1.50 FREE on orders over £20

 

INTERNATIONAL DELIVERY

Europe Standard Delivery (5-8 Days) £2.75  FREE on orders over £25

USA, Australia and Rest of World Standard Delivery (5-8 Days) £3.50 FREE on orders over £25

 

We strive to process all orders within one to two days of ordering. Please note that during peak dispatch times delivery time frames may be extended. Once sent, orders within the UK on standard delivery should arrive within 3-5 working days.

If you have any questions, please email us.

 

SIZING

Our body jewellery is sized for piercings that have been done with a needle. Please see our guide to gauge sizes below. Please consult with your body piercer or message us before ordering if you need advice on sizing.

 

Gauge to MM Conversion Table

 

Gauge

Millimeters(mm)

18g

16g

1.0mm

1.2 mm



14g

1.6 mm

12g

2 mm

10g

2.4 mm



 RETURNS

For hygiene reasons we can only accept returns on faulty goods. Returns need to be made within 14 days. All items must be in their original packaging and unworn to qualify for a refund. Ensure items are adequately protected when returning as we cannot refund items that have been damaged as a result of poor packaging. Only unworn jewellery is returnable.  

If you have received a faulty product, we're sorry! Please contact us so we can arrange the next steps. If we request that you return the item to us for inspection, please note that we cannot refund more than £2 for signed for delivery. Please do not return via special delivery as we cannot cover the cost for this.